Last updated: 11 July 2026
CaptionCandy (“the service”, “we”) is a web application that adds captions to videos. Processing happens on your own device, in your browser. By creating an account or using the service you agree to these terms.
You upload or record video/audio locally; the app transcribes and renders captioned video on your device. Your footage is not uploaded to our servers. We store your account identity, plan, usage counters (export minutes) and payment records so the service can meter and bill usage.
Sign-in is via Google. You are responsible for activity on your account. One account per person; sharing an account to pool export minutes is not allowed.
Each plan includes a monthly allowance of export minutes and a per-video length limit, as shown on the pricing page. Allowances reset on a rolling monthly window. Referral bonus minutes are valid only within the window in which they were earned. We may throttle or suspend accounts that abuse quotas, referrals, coupons or the payment flow.
Paid plans are billed through Razorpay in INR. Subscriptions renew automatically until cancelled; cancelling keeps your benefits until the end of the paid period. The Lifetime plan is a one-time purchase for the lifetime of the service. See the Refund & Cancellation policy for details.
You keep all rights to your videos, audio and transcripts. Because processing is on-device, we never receive them. You are responsible for having the rights to the media you caption.
Don’t use the service to produce unlawful content, don’t attempt to bypass plan limits or tamper with the billing flow, and don’t resell the service without our written permission.
Transcription is automatic and not guaranteed to be error-free — review captions before publishing. The service is provided “as is”; to the maximum extent permitted by law our liability is limited to the amount you paid us in the twelve months before a claim.
We may update these terms; material changes will be announced in-app or by email. Contact us at support@captioncandy.com.